Sebago logo
Sebago logo

All articles

Manage

Can I change my order?

No. Once the order has been confirmed it cannot be changed. But if you have changed your mind, you can cancel the order. Find out how to cancel the order by clicking on the following question: Can I cancel my order?. Customer service is not enabled t

Can I change my delivery address?

No. If you realize that the delivery address you have chosen is wrong, you will need to cancel your order. Therefore, please be sure to enter the correct address. Find out how to cancel you order in the following article: Can I cancel my order?. Cust

Can I cancel my order?

It is not possible to change the orders already forwarded nor the shipping records connected to them. You must proceed with the cancellation of the order and then repeat the purchase operation. You can delete your order from the order confirmation

What can I do if I didn't receive the order confirmation e-mail?

In the case you did not receive the order confirmation e-mail, we suggest:. Checking your spam folder;. Checking which e-mail address you used to place the order;. If you used PayPal Express Checkout to pay, please check your PayPal e-mail;. Make sur