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Did you buy in the shop?

Who am I buying from?

In addition to the online store Sebago.com, you can also buy Sebago in physical locations (in Italy). Our Customer Service cannot, however, help you for these purchases. Don't worry, you can still get help based on your purchase location:. Please not

<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/shop-67e9736e-852b-44ec-92fe-ab763c59e384.png" style="width: 25px;" class="fr-fic fr-dii"> In addition to the online store <a href="//Sebago.com">Sebago.com</a>, you can also buy Sebago in physical locations (in Italy). Our Customer Service cannot, however, help you for these purchases.&#xA0;Don&apos;t worry, you can still get help based on your purchase location:<ul><li style="text-align: justify;">If you purchased at a single-brand Sebago store, contact the store itself: you can also contact them by e-mail or phone.</li><li style="text-align: justify;">If you purchased in a multi-brand store, you must address the retailer who, if the conditions are met, is required by law to provide the end customer with free repair or replacement of the non-compliant product or, if this is not possible, a price reduction or refund (Articles 130, 131, 132 Italian Consumer Code).</li><li style="text-align: justify;">If you purchased from an Outlet, you must go to the shop or contact them because they are a separate channel than ours.</li></ul><table id="isPasted" style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(239, 239, 239);"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/MicrosoftTeams-image_4-5cc6647e-7f95-479a-97c1-9e0ad9f39fe3.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Please noteNote that in order to obtain help with your in-store purchases, you must submit evidence.</td></tr></tbody></table>

You are buying from:. Sebago.com c/o Sebago SrlLargo Maurizio Vitale, 110152 TorinoItaliaP. I.V.A 11757840019. Refashion registered UIN (Unique Identification Number):  FR391815_11QPOZ. CITEO registered UIN (Unique Identification Number:): FR391815_0

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Avenir Next Rounded&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You are buying from:<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Avenir Next Rounded&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Sebago.com&#xA0;c/o Sebago Srl Largo Maurizio Vitale, 1 10152 Torino Italia P. I.V.A 11757840019&#xA0;Refashion registered UIN&#xA0;(Unique Identification Number): &#xA0;FR391815_11QPOZCITEO registered UIN (Unique Identification Number:): FR391815_01AHFO<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Avenir Next Rounded&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Registered to the Company Office in Turin.Every purchase on the sebago.com website is governed by the following terms and conditions, which supersede all previous regulations. We reserve the right to change the following conditions. Any new rules will be effective from the moment they are published on this site. We therefore invite you to read this site carefully every time you buy something on sebago.com.

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