We will get back to you as soon as possible. Please do not open several requests as this will push you to the bottom of the queue.

Home

Sign In

Italiano

Returns

Sebago

You can buy from <a href="//superga.com"></a><a href="//sebago.com">sebago.com</a> by using the following payment options:<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/carta_icona-68b87f5b-2459-49e3-ae0c-6ff43b8e14b8.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Credit or debit cards (American Express, Visa, Mastercard)<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/apple_pay-0f814a92-ad4b-4120-b85c-22d1acdc9daf.png" style="width: 50px;" class="fr-fic fr-dii">&#xA0;Apple Pay*<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/paypal-7f260591-698c-4eb8-acb7-49af9c7534e9.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;PayPal<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/amazon-9b08d351-f8ae-4f65-81e3-7bb06823ef02.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Amazon Pay*Apple Pay option is available only on Mac, iPhone and iPadYou will be asked to chose the payment option while placing your order on the Payment&#xA0;page:<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/payment_eng-dac16380-9d25-4b12-a93d-ef509d26be34.png" style="width: 300px;" class="fr-fic fr-dii"><table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(239, 239, 239);"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/MicrosoftTeams-image_4-f34f4ebc-cff5-4dc6-bb6d-5731d557ac61.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Please noteOther payment options not metioned here are not accepted, such as cash on delivery or bank transfers.&#xA0;</td></tr></tbody></table><hr style="text-align: justify;"><ul style="list-style-type: circle;"><li style="font-size: 14px; font-style: italic; text-align: justify;">See also:<a href="https://briko-it-nmcmqptcgps.gorgias.help/it-IT/i-pagamenti-sono-sicuri-204126">&#xA0;</a><a href="https://briko-it-nmcmqptcgps.gorgias.help/en-US/are-payments-safe-204126">Are payments safe?</a></li><li style="font-size: 14px; font-style: italic; text-align: justify;">See also:&#xA0;<a href="https://briko-it-nmcmqptcgps.gorgias.help/en-US/why-cant-i-complete-a-card-payment-211508">Why can&apos;t I complete a card payment?</a></li><li style="font-size: 14px; font-style: italic; text-align: justify;">See also: <a href="https://briko-it-nmcmqptcgps.gorgias.help/en-US/how-can-i-split-my-purchase-211515">How can I split my purchase?</a></li></ul><hr style="text-align: justify;"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/contact_us_blu_scuro-036700b0-2081-4988-858f-58c18d31a3c5.png" style="width: 25px;" class="fr-fic fr-dii"> If you need further assistance please check the Other questions or <a href="https://www.briko.com/it/pages/contact">Contact us</a>

What payment methods do you accept? You can purchase on our website using a debit, credit card, PayPal, AmazonPay. You can chose these payment methods at checkout. Which currency will I be charged in? We currently only support the following currenc

Which payment methods can I use?

Payment

When will my order be shipped?

When will I receive my order?

I didn't receive all the products: why?

Where will my order be shipped from?

Some of the items of my order are shipped from stores, what does it mean?

Track

Can I change my order?

Can I change my delivery address?

Can I cancel my order?

What can I do if I didn't receive the order confirmation e-mail?

Manage

Track and manage orders

How much does delivery cost?

What courier will deliver my order?

What happens if I’m not present when my package is delivered?

Why is my order delayed?

What countries do you deliver to?

Shipping

Can I pick up my order in-store?

Which payment methods can I use for "in-store pickup" orders?

How much time do I have to collect my "in-store pickup" order?

When will I be able to pick my order up at the shop?

Can I rely on someone else to pick my order up?

Can I exchange an "in-store pickup" order?

In-store Pickup

Shipping and in-store pickup

Can I substitute/exchange one or more items?

What are the return conditions?

How can I request a return?

How much does the return costs?

How can I ship my return?

What should I do if I received a defective item?

How can I book a new pickup with TNT FedEx?

How's the refund made?

When will I receive my refund?

My card is expired/blocked/disposable: how will I get my refund?

Refunds

Returns and refunds

How can I activate a discount code?

How can I use my BasicCard discounts or cash?

Are payments safe?

What currency will I be charged in?

Why can't I complete a card payment?

Why can't I see the order that seems already paid?

How can I split my purchase?

Can I request a non-itemised bill?

How do I create an account?

How can I cancel my account?

How can I change/recover my password?

How will my personal Profile information be used?

Account

How can I sign up for the newsletter?

How are my personal data used for sending newsletters?

How can I unsubscribe from the newsletter?

Newsletter

Account and newsletter

What's the warranty on my items?

Is my product authentic?

How to interpret the washing label?

What the letters next to the numbers mean?

Shopping guide

Other

4GIFT: the digital gift

Did you buy in the shop?

Who am I buying from?

Which payment methods can I use?Updated a year ago